Privacy policy

SPEAKLOGIX LTD is the controller of personal information described in this notice. We are registered in England and Wales, company number 16942303, with our registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Contact info@speaklogix.com for privacy enquiries.

• Enquiries and correspondence: your name, email address, organisation, contact details and any information you choose to include in a message.
• Service administration: where you become a customer, contact details, agreed requirements, contracts, invoices and relevant service correspondence.
• Technical information: our hosting provider may process IP addresses, request timestamps, browser information, requested pages and security logs to deliver and protect the website.

The contact form prepares a message in your own email application. Its contents are not submitted to a website form database. We receive the message only if you send it. Please do not include passwords, card numbers or sensitive personal information in an enquiry.

• To answer an enquiry and prepare a proposal: to take steps at your request before entering a contract; for general or business contact enquiries, our legitimate interest in communicating with people about our services.
• To deliver an agreed service: performance of a contract with you, or our legitimate interest in managing a business customer relationship where you act for an organisation.
• To operate and secure this website: our legitimate interest in maintaining a reliable service, preventing abuse and resolving technical problems.
• To maintain required records: compliance with applicable legal, accounting and tax obligations.

We do not sell your personal information. An enquiry does not subscribe you to marketing. If we introduce optional marketing, we will explain it and obtain consent where required. We do not use this website to make automated decisions that have legal or similarly significant effects on you.

Our website is hosted on Vercel. Hosting, email and other service providers may process information to operate the website, deliver correspondence or support agreed work. We limit access to what is needed and require appropriate contractual and security protections. Professional advisers or public authorities may receive information when necessary for advice, legal obligations or legal claims.

Some suppliers, including Vercel, operate internationally and may process information outside the United Kingdom, including in the United States. Where a restricted transfer takes place, we use the applicable UK adequacy arrangements or appropriate contractual safeguards, such as the UK international data transfer agreement or UK addendum to standard contractual clauses, as appropriate. Contact us for details of the safeguards relevant to your information.

We keep enquiry correspondence only as long as needed to answer it and manage any related follow-up, ordinarily no longer than 24 months after the last meaningful contact. Customer contracts, invoices and associated business records may be kept for up to six years after the end of the relevant financial year or relationship to meet accounting requirements and manage legal claims.

Technical logs are retained according to the hosting service settings and the period needed to diagnose problems or investigate security incidents. Longer retention may apply where the law requires it or a dispute remains unresolved. We review retained information and delete or anonymise it when it is no longer needed.

Depending on the circumstances, you may ask to access or correct your information, request deletion or restriction, receive certain information in a portable format, or object to processing based on legitimate interests. Where we rely on consent, you may withdraw it at any time without affecting earlier lawful processing.

Contact info@speaklogix.com to exercise your rights. We may need to verify your identity and will respond within the applicable legal time limit, normally one month. You can complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint. We would appreciate the opportunity to address your concern directly first.

We use proportionate technical and organisational measures to protect information, but no online communication is entirely risk free. Our website and enquiry services are intended for adults; we do not knowingly collect information from children. External links are governed by the destination website's privacy notice.

See our cookie policy for browser storage. We may update this notice to reflect changes to the website or our services. The date at the top identifies the latest version.